Lakewood
Title: A Lifesaver for Car Troubles: Outstanding Auto Repair Shop! Rating: ⭐⭐⭐⭐⭐ I recently had an incredible experience with Sheridan Auto Tech, and I cannot emphasize enough how grateful I am for their exceptional service. This review comes as a testament to their unwavering professionalism, expertise, and dedication to customer satisfaction. After a dreadful encounter at Big O Tires on Alameda and Union Lakewood, CO, that left my car in worse condition than before and me being robbed of numerous personal items (to many to mention), I was skeptical and apprehensive about entrusting my vehicle to another establishment. However, my worries were put to rest the moment I stepped into Sheridan Auto Tech. From the very beginning, the staff at Sheridan Auto tech exhibited a level of knowledge and genuine concern that immediately set them apart. The staff at the front desk was friendly, attentive, and went above and beyond to address my concerns and explain the repair process in detail. Their exceptional communication skills reassured me that my vehicle was in capable hands. The technicians at Sheridan Auto Tech were truly outstanding. They conducted a thorough inspection of my car, identifying the root cause of the previous shop's mistakes. I was impressed by their expertise and attention to detail. They took the time to explain the necessary repairs, providing me with a clear breakdown of the costs and options available. The transparency and honesty were refreshing, instilling confidence in their abilities. Throughout the repair process, Sheridan Auto Tech maintained excellent communication. I received regular updates on the progress of the repairs, ensuring I was always aware of the status of my vehicle. They even went the extra mile to accommodate my schedule, completing the repairs promptly and identifying additional repairs that were missed by the original repair shop Big O Tires. They did not steal an of my belongings. When my vehicle was returned to me, the only items missing were the sub-standard parts replaced from the previous - and I use this term hesitantly, auto repair shop. The quality of work performed by Sheridan Auto Tech was impeccable. My vehicle now runs flawlessly, and the issues caused by the previous shop have been completely resolved. The craftsmanship exhibited by the technicians was evident, and they used high-quality parts to ensure long-term reliability. Beyond the technical aspects, the overall customer experience at Sheridan Auto Tech was exceptional. The waiting area was clean, comfortable, and well-equipped, allowing me to relax while my car was being fixed. The friendly and courteous staff made me feel like a valued customer, and their commitment to providing top-notch service was evident at every stage of my visit. In conclusion, I wholeheartedly recommend Sheridan Auto Tech to anyone in need of reliable, trustworthy, and skilled automotive repair services. They saved me from a nightmare shop and restored my faith in the industry. The team's professionalism, expertise, and exceptional customer service exceeded my expectations. I have found my go-to auto repair shop, and I have undoubtedly returned for additional automotive repairs needed. I have recommended Sheridan Auto Tech to friends and family members and now anyone interested in reading this review. Kudos to the entire team at Sheridan Auto Tech for their outstanding work and for going above and beyond to deliver an exceptional experience. Thank you for rescuing me from a terrible ordeal and for providing the quality service that every car owner deserves. Best regards. Sincerely, Julie Lopez